Access Center FAQs

What is Access Center?

Access Center was created as part of Manhattan Neighborhood Network's continuing involvement in the Community Media Drupal project a multi-station initiative to run Community Media Centers using Drupal open source web software. Through this initiative, centers across the country including channelAustin, Portland Community Media, PhillyCam, and RETN – to name just a few – have worked collaboratively to build next generation software, using code that is free to all, in keeping with the ethos and spirit of public access.

Please note: Our online reservation system is in its beta phase. As more producers use the system, we know there may be hiccups and questions. Our goal is to make adjustments as we receive feedback and questions from you.

How do I get an Access Center account?

Access Center is for current certified Manhattan Neighborhood Network (MNN) producers. If you have an MNN username or email on file with us, you should be able to log in. Or, learn how to get involved with MNN here.

How do I sign in?

On the home page, enter in either your 6 digit MNN ID, or the email address you've provided us with, and your password. Click "Log in"

How do I reset my password?

  • Go to the password reset page
  • Enter in either your 6 digit MNN ID, or the email address you've provided us with.
  • Click "Email new password.”
  • A login link will be sent to your email address, if you don’t get it within 10 minutes please check your junk mail/spam folder.
  • Click on the link within that email to log into the site.
  • At this point you should set a new password at least 8 characters long, including both numbers and letters for optimal security.

How do I sign up for certification classes?

Once you've completed an MNN Orientation, please watch this video to learn how you can sign up for our classes online:

How do I make a Reservation?

If you are a current producer please watch this video to learn how to make reservations:

What happens after I make a reservation?

MNN staff will determine whether the requested equipment and/ or facilities are available within one business day, at which point you will receive another email confirming or denying your request.

How do I use Crew Connect?

Crew Connect helps MNN producers find a crew for their projects, and crew on other projects. All of those Crew connections are to take place onsite at either 59th St or the Firehouse, in either the studios or the edit labs, and are dependent on the requesting producer having first secured a confirmed reservation for the relevant facility. This video explains how to use Crew Connect:

If you have any other issues not resolved in this FAQ please Email Us